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Team Wheel hosted

Agentic AI for Frontline Operations: Practical Use Cases for Hospitality

22 September 2026

Breakfast meeting, 8.30–10.30am BST.

AI is moving beyond chatbots and copilots into tools that can take action, coordinate tasks and support real operational workflows.

This HR in Hospitality breakfast session will explore how agentic AI could help hospitality businesses reduce admin, support frontline managers and improve consistency across busy, people-led operations.

We’ll look at practical use cases including scheduling, onboarding, manager guidance, payroll checks, compliance prompts, employee self-service and exception handling, as well as the governance and human judgement needed to use AI responsibly.

Who should attend: HR, People, Talent, Payroll, Workforce Management, Operations and Technology leaders working in hotels, restaurants, venues, leisure, catering and multi-site hospitality businesses.

Why attend: You’ll leave with a clear, practical understanding of where agentic AI could add value in hospitality, what to be cautious about, and the questions to ask before moving from interest to implementation.

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